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Effective date: November 2026. This policy explains which information is used on what legal basis in the 1qqq app.
For Bangladesh users we follow a transparent policy; users logging in from Dhaka can also review information related to bKash, Nagad, and Rocket separately.
Before you start, Terms And Help Center If you look, the picture will be clear.
1qqq App Privacy Policy and Data Protection
In the 1qqq app, data processing always rests on a legal basis; simply put, data is not collected unless needed.
Your privacy, security, and control are prioritized; this policy is written plainly for Bangladeshi users to be easily understood.
Legal basis: which information is needed and
Create account
Legal basis: Your consent and the need to operate the service; if you want to cancel, the account can be closed.
Security verification
Legal basis: legitimate interest to stop suspicious logins, fake traffic, and abuse.
Account balance
Legal basis: limited information is kept to verify transactions with bKash, Nagad, or Rocket.
Record retention
Legal basis: legal obligations require certain logs and transaction records to be kept for a limited time.
This is about what information is used for. Payment guide How local methods are shown is described separately.
Consent-based processing
Device-based information
Information such as Android version, screen size, and browser type is used to keep loading stable on both the 1qqq APK and the 1qqq App.
In Dhaka's busy networks, lightweight pages are more effective, so unnecessary data is reduced.
Contract-based usage and account support
Sign-in and
Some information is required when logging in to 1qqq; without it, the account cannot be opened or ownership verified.
Providing incorrect information at this step leads to problems later, so name, contact, and device information are checked.
1qqq Register Experience
On the 1qqq Register page you voluntarily provide information; that information is used only to operate the account, support, and notifications.
If additional information is requested, the reason is given; no random questions are asked, and leaving fields blank is not mandatory.
Legitimate interest, security, and log control
Session and log analysis
For security, log files are viewed temporarily; this detects broken sessions, brute-force attempts, and abnormal access.
To maintain 99.7% uptime, limited monitoring is required; this approach has worked since 2021.
LGPD-style strict controls
Like LGPD-compliance policy, data minimization, disclosure, and responding to requests are important; the same mindset has been maintained for Bangladeshi users.
If the process is unclear, you become annoyed, so what is kept, why it's kept, and for how long it's kept are explained in simple terms.
Data sharing and security limits
Limited information to third parties
Information is not sent outside except for service operation, risk assessment, and local payment coordination; in these three cases, sharing may be limited.
bKash, Nagad, and Rocket-related verifications are only seen to reconcile transactions, whether from Dhaka or another city; the same rules apply.
Retention and deletion rules
When the work is finished, unnecessary data is not kept; when legal necessity ends, it is deleted or anonymized.
How long any information stays varies by necessity; nothing is kept for too long.
Your rights, contact, and updates
Your request rights
You may view, correct, or delete your own data; in some cases some parts may be retained for legal reasons.
If you think something is wrong, you can report it immediately; giving quick responses is our job.
Contact and policy changes
If you have questions, write on the contact page. Contact address From here you can talk with the team.
Changes to the policy will be announced with the date; this version published in November 2026 is the applicable one.
Briefly, 1qqq app privacy policy is not just a paper; for Bangladeshi users, data protection, security, and LGPD-style controls are arranged to be usable.